Tree Care

Shipping costs and lead time.

Your order is dispatched within 4 working days of the order being placed and paid for. Postage within NZ takes about 3 to 4 working days and is tracked.

Mini NZD $9  Medium NZD $13 Large NZD $20

Mini International $30 Medium International $30 Large International $40

International customers once you click into the products prices will be displayed in your currency.

How are Gemtrees packaged.

The wire is very flexible and the gemtrees fold flat for transport. They are wrapped in tissue so they don’t tangle, then wrapped in recycled commercial grade bubble wrap and sent in a box. Gemstone leaflet is included with each Gemtree and a discount code and weblink to the video on this page.

Cleaning and Care of your GemTree

Keeping your GemTree clean and beautiful is super easy. To clean your gemtree simply wipe it with a dry cloth, like the ones you get for sunglasses. It is best not to wash the tree as this will affect the wire and glue simply wipe with a dry cloth. Always ensure you have clean hands when rearranging, cleaning, or shaping your tree. To clean around the roots use a old dry toothbrush.

Sometimes it happens that a gemstone may come off your tree. To re apply it, give the gemstone a wipe down and then use any craft glue that you have at home. Hot glue will work too, but you just need a tiny amount. Selleys All Fix is a great glue to have at home for all small jobs and it doesn’t dry out like super glue and so lasts for years. I recommend this one.

If you are missing stones you can contact me and I will send out spares at a small cost.